Saturday, September 1, 2012

7 simple key principles of relationship marketing to attract customers for life!


Most entrepreneurs fail to attract and retain customers effectively throughout their lives. What they fail to understand is the basics of relationship marketing, that converts potential customers into regular customers.

To succeed in your business, your main goal should be to build an email list of customers for life by the response of your target market you trust, grateful to you and value your recommendation.

A good relationship with loyal customers is worth a fortune. This is the most valuable thing any business can have. The key here is to build your list of large customers for life who you trust. Achieving this goal and you're set for life.

For this reason you need to learn the basics of relationship marketing to be able to apply relationship marketing concepts to your web site.

What is Relationship Marketing?

Relationship marketing is the method to transform gradually website visitors into subscribers and takes them from one location to another along a planned program to convert them into customers for life time.

Think about building relationships as a foundation for your business. It establishes as a professional, trustworthy and a constant source.

7 basic principles of relationship marketing.

Building relationships online is harder than building relationships offline. The techniques used are almost identical. But, turning a potential customer in customer line life is easy because of the nature of the process. In online marketing is not able to satisfy your customers in person, as in offline marketing. But, is able to deliver what you want if you think your potential customers in every step you take when creating your business. Relationship marketing is a process, not just a time commitment. It begins the moment you think to build a business and continue to stay inside until

1 - Know your potential customers.

Before you start building your business, determine your target market and know your potential customers. Learn about its customers to develop effective tactics to accomplish your message to them.

You can begin to know your customers by taking some simple measures.

- Determine in advance where you meet your potential customers. - What do they read the newsletter? - What to see and forum post? - What else could be done while surfing the net?

The best places are your prospects are forums, discussion groups and discussion forums. Visit the forum of your target market and understand:

- What is the problem of your prospective customers? What are they looking for? - What kind of activities are involved in? - The way they want their problem to solve? - What words do they use?

Only by knowing your customers wants and needs are able to expand your business and be totally customer oriented. In order to adapt the marketing and advertising strategies to appeal to the tastes and interests of your market, you must first identify the customer.

Value is not only based on their knowledge of visitors, but on knowledge of customers and prospects' specific needs.

Note: To attract more subscribers and build a strong relationship marketing in the simplest way to use your words perspectives. If you feel their pain and their words to use when registering for the forum, send the message, etc. .. they will be related to you. You will be one of them, you're not a stranger then they will probably trust you and consider your recommendation.

2 - Show your expertise.

Most of the businessmen, and so never fully visible on their knowledge to potential customers. Show to your target market is the leader in your industry and follow you.

People like to know your experience. They like to follow the steps of the expert to avoid mistakes and achieve success in an easier way with less investment in time and money.

3 - Launch a dialog to establish trust.

Set up a continuous dialogue to establish trust. Confidence is a key step to build long term relationship. This dialog should begin as soon as your visitors to provide information with their e-mail. This explains their interest in your business. In return, you give him what he promised when he signed and maintaining contact at regular intervals by sending quality information to your subscribers.

Your goal is to create long-term marketing relationships with your subscribers. To do this you must invest time to gather the information sources available and of high quality and make it available to your prospects to help them succeed. Remember, maintaining the enthusiasm of customers and customer loyalty is the key to success.

4 - Follow up

Dialog leads to follow-up. Hook your subscribers with the follow-up series of messages. Set up a series of follow-up messages to send quality information to every new subscriber. Professionalism is the key to successful relationship.

The main purpose of follow-up is to remain visible to registered users, so when the need arises and your prospect wants to make a purchase, the product will be the first subscriber thinks.

If you want to make good money will not stop your mission to sell your product. Going after a sale is useless. Then with the customer after the sale is another great tactic. This important step will help you to force your relationship, reduce the refund proclamations and keep the customer barking from you again and a gain.

Continue to follow up, do not stop and be creative. Do not send your customers only sales messages. From time to time send free useful product that can not find anywhere else that can help you make money and / or save time. Send special offers with discounts for loyal customers only. Keep them up to date and to the point with the latest news, etc. ..

5 - To provide good customer service.

Some people can start an online business and only focus on what services or products you can sell to make good money. They are not concerned to establish good relationships with their customers and potential customers.

- Respond to requests from your prospects as soon as you receive them.

- Replay all emails within 24 hours with the necessary response if it is a request, question or just someone looking for more information.

- Treat your customers right. While offering the best products or services, the majority of customers to evaluate your business, how they were treated while doing business with you. For this reason, it is important to take care of your customers and give them the best product or service they want.

Providing great customer service for people who do business with, you will get customers back again and again to buy your products or services.

Note: If you want to stay in the minds of your customers to serve them better. You can do this by collecting information from the feedback from your customers. Have a contact page on your website with a comment or feedback form will keep you informed about your customers' needs and problems. If you publish a newsletter, you can also accomplish this with a request for feedback from your subscribers.

This is a great way to make the audience you are interested to know what to say and how important to you. When you show interest in your customers can build credibility and loyalty.

6 - Educate your subscribers.

Make available to customers of the manuals, frequently asked question (FAQ) web page, articles, etc. .. to help them learn to use your product or service perfectly. Educate your members to help build interest and loyalty for your business.

Lifetime clients want you to be their trusted advisor. The more you educate your customers, offering them a variety of options, the greater your chance to earn their business life. Education strengthens relationship marketing with customers.

7 - Sell or recommend only quality products.

Selling quality products that have value, as well as offering a guarantee and stand behind. One of the quickest ways to destroy a business relationship is selling poor quality products and standing behind what you promise.

If you want to promote affiliate programs from other marketing your website, take the time to investigate the companies they support. Promote only products from legitimate companies with strong presence on the Internet. Remember the companies we propose will have an impact on corporate reputation.

Relationship marketing is the cornerstone of every company. If you follow these key principles of relationship marketing, you'll be on your way to building a responsive opt in email list that will lead to more and better sales ....

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